Privacy Policy

Information We Collect

We gather different types of information depending on how you interact with our platform and services. This helps us deliver educational content that matches your needs.

Personal Information You Provide

When you register for courses, contact us, or subscribe to updates, you might share:

• Full name and contact details (email address, phone number)
• Business information and professional background
• Educational interests and course preferences
• Payment details when enrolling in paid programs
• Feedback, questions, or concerns you share with our team

Information Collected Automatically

Our systems automatically gather certain technical data when you visit our website:

• IP address and general location information
• Browser type, device information, and operating system
• Pages visited and time spent on different sections
• Referral sources and navigation patterns
• Course completion rates and learning progress

How We Use Your Information

The data we collect serves specific purposes related to delivering quality education and improving your experience with kinoreplex.

Data Sharing and Disclosure

There are specific situations where we might share your information with trusted partners or as required by law.

Service Providers

We work with carefully selected vendors who help us operate our platform. These include payment processors, email service providers, hosting companies, and analytics tools. They can only access the information necessary to perform their specific functions and must maintain confidentiality.

Legal Requirements

We may disclose your information when required by Australian law, in response to valid legal processes, to protect our rights or property, or to ensure the safety of our students and staff. This happens rarely and only when legally necessary.

Business Transfers

If kinoreplex undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You would be notified of any such change and given options regarding your data.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We're committed to honoring these rights and making the process straightforward.

To exercise any of these rights, contact us using the details provided at the end of this policy. We'll respond promptly and guide you through the process.

Data Security and Protection

Protecting your information is something we take seriously. We've implemented multiple layers of security to keep your data safe from unauthorized access or misuse.

Technical Safeguards

Our platform uses industry-standard encryption for data transmission and storage. We maintain secure servers with regular security updates, firewalls, and intrusion detection systems. Payment information is processed through PCI-DSS compliant payment gateways and never stored on our servers.

Access Controls

Only authorized kinoreplex staff members can access personal information, and only when necessary for their job responsibilities. We use strong authentication methods and regularly review access permissions. All team members receive privacy training and sign confidentiality agreements.

Regular Monitoring

We continuously monitor our systems for potential vulnerabilities and security threats. Regular audits help us identify and address any risks before they become problems. In the unlikely event of a data breach, we have procedures in place to notify affected individuals promptly as required by law.

Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law.

• Active student records are maintained throughout your enrolment and for seven years after completion to comply with educational record-keeping requirements
• Financial transaction records are retained for seven years as required by taxation law
• Marketing communication preferences are kept until you opt out or request deletion
• Technical logs and analytics data are typically retained for 24 months
• Account information for inactive users may be deleted after three years of no activity, following appropriate notice

When data is no longer needed, we securely delete or anonymize it. Anonymized data may be retained indefinitely for research and platform improvement purposes, but it cannot be linked back to you.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and gather usage information. You have control over how these tools function.

Essential Cookies

These are necessary for basic platform functionality like maintaining your login session, remembering your course progress, and ensuring security. Without these, the platform wouldn't work properly.

Performance Cookies

We use analytics tools to understand how people interact with our site—which pages are most helpful, where people encounter difficulties, and how we can improve the learning experience. This data is aggregated and doesn't identify you personally.

Preference Cookies

These remember your choices and settings, like language preferences or course filters, to make your visits more convenient.

You can adjust your browser settings to block or delete cookies, though this might affect how well certain features work. Most browsers also offer a "Do Not Track" setting, which we respect.

International Data Transfers

kinoreplex primarily operates within Australia, and your data is stored on servers located in Australia. However, some of our service providers may process data outside Australia.

When we transfer data internationally, we ensure appropriate safeguards are in place. This might include standard contractual clauses, adequacy decisions by the Australian government, or certification schemes that demonstrate adequate protection. We only work with providers who maintain strong privacy standards.

If you're accessing our services from outside Australia, your information will be transferred to and processed in Australia under this privacy policy and Australian privacy law.

Children's Privacy

Our business development courses are designed for adults in professional settings. We don't knowingly collect information from individuals under 18 years of age without parental consent.

If you're under 18 and interested in our programs, please have a parent or guardian contact us to discuss appropriate arrangements. If we discover we've inadvertently collected information from someone under 18 without proper consent, we'll delete it promptly.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The date at the top of this page shows when it was last revised.

When we make significant changes, we'll notify you through email or a prominent notice on our website. For minor updates, the revised policy will simply be posted here. We encourage you to check this page occasionally to stay informed about how we protect your information.

Continuing to use our services after changes take effect means you accept the updated policy. If you disagree with any changes, you can contact us to discuss options, including account closure and data deletion where applicable.

Third-Party Links

Our platform might contain links to external websites, resources, or tools that we think could be helpful for your professional development. We're not responsible for the privacy practices of these third-party sites.

When you click a link that takes you away from kinoreplex.com, you're subject to that site's privacy policy instead of ours. We encourage you to read their policies before sharing any personal information. Just because we link to a site doesn't mean we endorse their data handling practices.

Complaints and Disputes

If you're concerned about how we've handled your personal information, please contact us first so we can try to resolve the issue directly. We take complaints seriously and will investigate thoroughly.

You can expect an initial response within five business days and a full resolution within 30 days. If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

The OAIC can be reached at 1300 363 992 or through their website at oaic.gov.au. They provide independent investigation of privacy complaints and can help mediate disputes.